If the display name of an mySmartControl account is not correct, or the email address must be changed, it can be adjusted.
Log in with the mySmartControl app account to be changed.
Once you are logged in, click on the “hamburger” icon ( ☰ ) that is positioned in the upper left corner of the screen.
Now you can see the display name of the account you want to change. Click on the icon, positioned left of the displayed name.
In the screen that appeared you can now change the display name by clicking in the field “Name” and change it. If you want to change email address, you click on "Edit", that can be found on the right of "Change email address".
If you clicked "Edit" to change the email address, a warning will appear at the top of the new window asking you to verify your identity before the email address is changed. Enter the OLD email address and corresponding password in this window and then click the "Continue" button.
In the window that appears, enter the NEW email address and then click the "Send verification code" button.
As a result, an email will be sent within a few minutes to the new email address you provided. The email sent to your mailbox is from "Microsoft on behalf of mySmartControl" (msonlineservicesteam@microsoftonline.com). The subject of the email is "Email verification code for the mySmartControl account". (if you cannot find it, check your Junk folder). Open this email and remember (or write down) the 6-digit code.
Enter the 6-digit verification code received by email and click on "Verify code".
Once the code has been verified as correct, you can finalize the change by clicking the "Save Changes" button.
As a verification, you will see a message at the bottom of the screen in a green box indicating that the email address change has been successfully processed.
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