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Nederlands
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How can we help you
General
mySmartControl App
Alarm System
Account
Subscriptions and invoicing
General
General
Is the use of mySmartControl secure?
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mySmartControl App
mySmartControl App
I have a new phone, how can I regain access to the app?
I have forgotten my PIN for the mySmartControl app. How can I reset it?
How do I turn on automatic app updates on Apple and Android devices?
What is mySmartControl
Arming or disarming abroad
Section not visible / not loading in portal
See all 7 articles
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Alarm System
Alarm System
How to pair an alarm system to my mySmartControl web account?
Changing the name of a device
System shows offline in the mySmartControl app
@ or I symbol is flashing red on the keypad
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Account
Account
How to reset login for the mySmartControl portal (I forgot my password)
How to change user information in your user account?
Notification settings per user
Authorisation error when logging into the mySmartControl portal
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Subscriptions and invoicing
Financial
Where to find my invoices
How to start or change subscription
How to stop my subscription
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